1. SERVICE DETAILS
1.1 About This Service
These Terms and Conditions govern your purchase and participation in the Fasting Audit provided by Fasting for Women, a trading name of Equilibrium Wellbeing Ltd.
Company Details:
Registered Company: Equilibrium Wellbeing Ltd
Registered Address: 86 Kirkgate, Silsden, BD20 0PA, United Kingdom
Email: [email protected]
Website: www.fastingforwomen.co.uk
1.2 Service Description
The Fasting Audit (£97) includes:
60-minute 1:1 consultation via Zoom
Personalised fasting assessment
Customised fasting schedule recommendations
Hormone cycle mapping (where applicable)
Follow-up resources sent via email
7-day email support post-session
1.3 Acceptance
By purchasing the Fasting Audit, you confirm:
You are at least 18 years old
You accept these Terms in full
Information provided is accurate and complete
2. HEALTH & MEDICAL DISCLAIMER
2.1 Not Medical Advice
IMPORTANT: The Fasting Audit provides educational information about fasting in harmony with your hormones. It is NOT medical advice, diagnosis, or treatment.
2.2 Medical Clearance Required
You must consult your GP before booking if you have:
Any chronic health conditions
Take regular medications
History of disordered eating
Hormonal conditions (PCOS, thyroid issues, etc.)
2.3 Not Suitable For
This service is NOT appropriate if you are:
Pregnant or breastfeeding
Under 18 years old
Have Type 1 diabetes
Currently undergoing cancer treatment
Have active eating disorder
BMI under 18.5
2.4 Your Responsibility
You acknowledge that:
Participation is at your own risk
You'll stop fasting if you feel unwell
Results vary between individuals
This audit doesn't replace medical care
3. BOOKING & SCHEDULING
3.1 Booking Process
Purchase via website or direct payment
Receive confirmation email within 24 hours
Booking link sent for scheduling
Must book within 30 days of purchase
3.2 Preparation
Before your audit:
Complete intake questionnaire (sent via email)
4. PAYMENT TERMS
4.1 Fee
Total cost: £97 (including VAT where applicable)
Payment required in full at booking
Non-transferable to other services
4.2 Payment Methods
Accepted payment:
Credit/debit card (via secure processor)
PayPal
4.3 Payment Confirmation
Receipt issued via email
Payment must clear before session
5. CANCELLATIONS & REFUNDS
this purchase is non refundable
5.2 Our Right to Cancel
We may cancel if:
You provide false information
You don't meet suitability criteria
Technical issues prevent delivery
Full refund provided if we cancel
5.3 Refund Process
Request via email to [email protected]
Include order number and reason
Processed within 14 working days
Returned via original payment method
6. SESSION DELIVERY
6.1 Format
Delivered via pre-recorded video
Link emailed post recording
8. CONFIDENTIALITY
8.1 Your Information
All information shared is confidential
Stored securely per GDPR requirements
Not shared without consent
Exception: legal requirement or safety concern
9. INTELLECTUAL PROPERTY
9.1 Materials Provided
All materials remain property of Equilibrium Wellbeing Ltd:
Fasting schedules
Resource documents
Email templates
Methodologies
9.2 Your Use
You may:
Use materials for personal fasting journey
Keep copies for personal reference
You may NOT:
Share or distribute materials
Post on social media
Use for commercial purposes
Remove copyright notices
10. LIABILITY
10.1 Limitation
To the extent permitted by law:
We don't guarantee specific results
Not liable for health changes
Maximum liability: amount paid (£97)
No liability for consequential losses
10.2 Your Acknowledgement
You acknowledge:
Fasting carries inherent risks
Results vary individually
You're responsible for your health
You'll seek medical help if needed
11. TESTIMONIALS
By participating, you agree we may request:
Feedback on your experience
Permission to use testimonials
Separate consent for photos
Right to refuse without penalty
12. DATA PROTECTION
12.1 Privacy
Your data is handled per:
UK GDPR requirements
Our Privacy Policy
Available at www.fastingforwomen.co.uk/privacy
12.2 Communications
By booking you agree to receive:
Session confirmations
Follow-up resources
Feedback requests
Optional: marketing (separate consent)
13. COMPLAINTS
13.1 Process
If you're unsatisfied:
Email [email protected]
We'll acknowledge within 5 working days
Investigation within 14 days
Written response with resolution
13.2 Escalation
Unresolved complaints:
Request escalation to director
Consider mediation
Legal action as last resort
14. GENERAL TERMS
14.1 Entire Agreement
These Terms constitute the complete agreement for the Fasting Audit service.
14.2 Governing Law
These Terms are governed by English law. Courts of England and Wales have jurisdiction.
14.3 Severability
If any clause is invalid, remaining Terms continue.
14.4 Updates
We may update Terms with notice via email.
15. CONTACT DETAILS
All enquiries: Email: [email protected] Website: www.fastingforwomen.co.uk
Office Hours: Monday-Friday, 9am-5pm UK time Response within 2-3 working days
BY PURCHASING THE FASTING AUDIT, YOU CONFIRM YOU HAVE READ, UNDERSTOOD AND ACCEPT THESE TERMS.
Version 1.0 - November 2024